Frequently Asked Questions
1. How do I place an order?
To place an order, simply browse our website and select the products you need. Once you’ve added your items to your cart, proceed to checkout, provide your details, and select your preferred payment method. Once payment is confirmed, We’ll then process and ship your order directly to your address.
2. Do I need a prescription to order medication?
No, we don’t require any prescriptions.
3. What are your delivery options?
We offer several delivery options, including:
- Standard Delivery: Typically arrives within 3-5 working days.
- Next Day Delivery: For orders placed before 2 PM, arrives the next business day.
Delivery costs vary depending on the service you choose and your location.
4. What payment methods do you accept?
UK Bank Transfer
You can pay via UK bank transfer. After confirming your order, you’ll receive our bank details. Please note that orders will be processed once the payment is received.
Important: Orders paid via bank transfer will only be processed once the payment is received. Please use the reference number provided to ensure your payment is linked to your order.
Cryptocurrency
Simply select the cryptocurrency payment option at checkout, and you’ll be provided with a wallet address where you can send your payment. Transactions are secure and processed immediately.
5. Do you deliver internationally?
Currently, we only deliver within the UK. We do not offer international shipping at this time.
6. How can I track my order?
Once your order has been dispatched, we will send you a tracking number via email. You can use this number to track your order on Royal mail’s website.
7. What if I need to speak to a pharmacist?
Our licensed pharmacists are available to answer any questions you may have about your medications. You can contact us via email, phone, or live chat, and we will provide advice based on your needs.
8. Is my personal information secure?
Yes, we take your privacy seriously. All personal and payment information is encrypted and stored securely. We comply with UK data protection regulations to ensure your data remains private and protected.
9. What should I do if I have a question about my medication?
If you have any concerns or questions about your medication, please consult us via Whatsapp
10. How do I know if a product is right for me?
If you’re unsure about which product is right for you, we recommend consulting us via whats app so we can help you decide what’s the best fit.